Hospitality Operations Director Job Vacancy in Brikama, Gambia – Hospitality & Tourism

Job Description

Position: Hospitality Operations Director

Company: Sandefjord Hotels

Location: Brikama, Gambia

Experience: 7+ years

Education: Master’s Degree in Hospitality Management or Business Administration

Employment Type: Full-time

Industry: Hospitality & Tourism

Department: Operations Management

Salary: 45,000 SSP – 65,000 SSP

Vacancies: 1

Company Overview

Sandefjord Hotels is a premier leader in the West African luxury hospitality sector, dedicated to providing world-class service and unforgettable guest experiences. With a portfolio of high-end resorts and boutique hotels, we specialize in blending local Gambian culture with international luxury standards. Our commitment to excellence has made us a top choice for travelers seeking premium accommodations. As we expand our footprint across the region, we are looking for visionary leaders to join our growing team. We pride ourselves on creating a culture of respect, innovation, and unparalleled service quality. Finding high-quality Gambia Jobs is easier with our professional network, and we are committed to being the employer of choice for hospitality professionals.

Job Overview

The Hospitality Operations Director will play a pivotal role in overseeing the daily functions of our flagship Brikama resort. This is a high-level leadership position responsible for ensuring that every department—from front desk to housekeeping and food and beverage—operates at peak efficiency. You will be tasked with implementing strategic operational protocols that enhance guest satisfaction while maximizing profitability. This role requires a unique blend of strategic foresight and hands-on management. If you are looking for career opportunities in Gambia within the luxury sector, this role offers unparalleled growth. We are currently hiring in Gambia for several leadership positions to support our upcoming seasonal expansion.

Key Responsibilities

• Direct and oversee all hotel departments to ensure seamless guest service delivery.
• Develop and implement operational policies that align with international luxury standards.
• Manage departmental budgets and optimize resource allocation to drive revenue growth.
• Monitor guest feedback and implement corrective actions to maintain high satisfaction scores.
• Lead and mentor department heads to foster a culture of excellence and accountability.
• Ensure strict compliance with local health, safety, and environmental regulations.

Required Skills

• Advanced strategic planning and organizational management capabilities.
• Exceptional leadership and interpersonal communication skills.
• Deep understanding of revenue management and hospitality financial metrics.
• Proficiency in modern Property Management Systems (PMS) and hospitality software.
• Strong problem-solving abilities in high-pressure environments.

Education

A Master’s Degree in Hospitality Management, Hotel Administration, or a related Business Management field is required. A Bachelor’s degree with significant executive experience may be considered.

Experience

A minimum of 7 years of progressive leadership experience in luxury hotel operations is essential. Proven track record of managing large-scale hospitality teams and achieving financial targets is mandatory.

Salary

The monthly salary for this position ranges from 45,000 SSP to 65,000 SSP, depending on experience and performance metrics.

Benefits

• Competitive performance-based annual bonuses.
• Comprehensive health and wellness coverage.
• Subsidized meals and accommodation during training periods.
• Opportunities for international relocation within the group.

Training

• Advanced leadership development programs.
• Luxury service standard certification.
• Financial management workshops for executives.

Working Environment

The working environment is fast-paced, professional, and highly interactive. You will be working in a luxury resort setting that requires high energy and a polished professional presence. For those looking for employment in Gambia, our environment offers a diverse and multicultural workplace. You can find more details on international vacancies at https://eritreajobsearch.com/job-vacancy-eritrea/.

Application Process

Interested candidates should submit their updated CV and a cover letter detailing their leadership achievements. Please ensure all documentation is submitted through our official recruitment portal. For more information on regional vacancies, visit https://cameroonjobsearch.com/job-vacancy-in-cameroon/.

Equal Opportunity Statement

Sandefjord Hotels is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of race, religion, gender, or background. We are actively hiring in Gambia to build a diverse team of professionals.