Operations Manager Jobs in Gambia
Job Description
About the Company
Unique Group is a growing organization operating in The Gambia with interests in business operations, administration, and technology-driven services. The company is focused on operational excellence, innovation, and sustainable business growth through efficient systems, leadership development, and customer-focused solutions.
Position Overview
Job Title: Operations Manager
Company: Unique Group
Location: Kairaba Avenue, Serrekunda, The Gambia
Job Type: Contract
Reporting Line: COO / CEO
Application Deadline: 27 Dec 2026
The Operations Manager will oversee daily business operations, improve organizational efficiency, manage operational systems, and ensure business continuity while supporting strategic growth initiatives.
Job Objective
The role is responsible for planning, coordinating, and supervising operational activities to improve productivity, efficiency, quality control, and organizational performance. The Operations Manager will also support policy implementation, staff supervision, budgeting, and process improvement across departments.
Key Responsibilities
Operational Management
- Report directly to the COO/CEO on operational activities and strategic initiatives
- Plan, organize, and oversee day-to-day operational functions
- Develop and implement operational policies and procedures
- Ensure business continuity and operational efficiency across departments
Project & Process Management
- Strategically map, plan, and manage projects
- Improve operational systems and workflow processes
- Identify opportunities for operational expansion and innovation
- Support development of new business products and services
Financial & Budget Oversight
- Track operational budgets and expenditure
- Monitor cost efficiency and resource utilization
- Support profit and loss management and financial planning
- Coordinate procurement of materials and supplies
Team Leadership & Human Resources
- Train staff on company procedures and operational standards
- Supervise employee performance and daily workflow
- Implement HR and workforce management practices
- Promote teamwork, accountability, and productivity
Communication & Stakeholder Management
- Communicate with management teams to ensure execution of company processes
- Maintain positive vendor and client relationships
- Prepare management and operational performance reports
Inventory & Resource Management
- Monitor inventory levels and operational resources
- Ensure availability of required materials and supplies
- Maintain operational data and reporting systems
Educational Qualifications
- Bachelor’s Degree in Business Administration, Management, or related field
- Master’s Degree is preferred
- Certification or training in Project Management is an added advantage
Professionals searching for similar management and operations opportunities in West Africa may explore Gambia jobs
Experience Requirements
- Minimum 5 years of experience in operations, management, or leadership roles
- Experience in project management and business process improvement preferred
- Background in IT-related business operations is an advantage
- Strong understanding of budgeting, finance, and operational reporting
Additional management and business leadership opportunities can also be explored through Tanzania jobs
Salary & Benefits
- Competitive salary package aligned with company pay scale
- Performance-based professional growth opportunities
- Exposure to leadership and strategic operational management
- Opportunity to work in a dynamic and expanding business environment
Training & Professional Development
The role may provide exposure and training in:
- Business operations and strategic planning
- Leadership and team management
- Financial management and budgeting systems
- Project management methodologies
- Operational reporting and workflow optimization
- IT-enabled business process management
Regional business administration and executive opportunities can also be viewed at Tunisia jobs
Core Competencies
Leadership & Management Skills
- Strong organizational and leadership ability
- Decision-making and problem-solving skills
- Team supervision and performance management
- Strategic planning capability
Technical & Operational Skills
- Operational systems management
- Budgeting and financial oversight
- Inventory and procurement coordination
- Process improvement and reporting
Personal Attributes
- Strong communication and interpersonal skills
- Ability to work under pressure
- High level of accountability and professionalism
- Results-oriented and proactive mindset
Work Environment
This role operates in a fast-paced business environment requiring collaboration with management teams, operational staff, vendors, and clients. Flexibility and the ability to manage multiple priorities are essential.
Application Process
Interested candidates should submit:
- Letter of Interest
- Detailed Curriculum Vitae (CV)
- Relevant academic and professional certificates
Applications should be sent to:
The Human Resources Department
6 Kairaba Avenue
Serrekunda, The Gambia
Closing Date
27 December 2026
Additional Information
- Only shortlisted candidates will be contacted
- Unique Group is committed to equal opportunity employment
- Candidates with strong operational leadership and IT business exposure are encouraged to apply