Network Operations Engineer Job Vacancy in Kerewan, Gambia – Telecommunications

ML Operations (MLOps) Engineer
Kerewan
July 25, 2026
Full Time
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Job Description

Position:Network Operations Engineer

Company:MTN Gambia

Location:Kerewan, Gambia

Experience:3-5 years

Education:Bachelor’s degree in Telecommunications Engineering or related field

Employment Type:Full-time

Industry:Telecommunications

Department:Network Operations

Salary:120,000 – 180,000 SSP per annum

Vacancies:1

Company Overview

MTN Gambia is a leading mobile telecommunications provider delivering innovative voice, data, and digital services across The Gambia. As part of the global MTN Group, the company combines local market insight with international expertise, fostering connectivity, digital inclusion, and economic growth. With a strong commitment to corporate social responsibility, MTN Gambia invests in community development, education, and sustainable technology initiatives, making it an attractive employer for professionals seeking impactful careers. The organization continuously expands its network infrastructure, embracing 4G LTE, fiber broadband, and emerging 5G technologies, positioning itself at the forefront of the telecommunications sector in West Africa.

Job Overview

The Network Operations Engineer will play a pivotal role in ensuring the reliability, performance, and security of MTN Gambia’s core and access networks. Reporting to the Network Operations Manager, the incumbent will monitor, troubleshoot, and optimize network elements, coordinate maintenance activities, and collaborate with cross‑functional teams to implement upgrades and new services. This role offers a dynamic environment where technical expertise meets strategic impact, contributing directly to the company’s mission of delivering seamless connectivity to millions of customers. For more information about career opportunities, visit https://gambiajobsearch.com.

Key Responsibilities

  • Monitor real‑time network performance using OSS/BSS tools and respond to alarms within defined SLAs.
  • Diagnose and resolve faults across radio access network (RAN), core, and transport layers.
  • Coordinate planned maintenance, software upgrades, and capacity expansion projects.
  • Collaborate with vendor engineers to implement new technologies and ensure compliance with standards.
  • Document network configurations, change requests, and incident reports accurately.
  • Participate in network optimization initiatives to improve coverage, throughput, and quality of service.
  • Support the rollout of 5G trial sites and related testing activities.
  • Provide technical guidance to junior engineers and field technicians.

Required Skills

  • Strong knowledge of LTE/4G, GSM, and emerging 5G network architectures.
  • Proficiency with network monitoring platforms (e.g., NetAct, OSS, NMS).
  • Hands‑on experience with routers, switches, microwave links, and optical transport.
  • Solid understanding of IP protocols, MPLS, and QoS mechanisms.
  • Analytical problem‑solving abilities and attention to detail.
  • Effective communication skills for cross‑team collaboration.
  • Ability to work under pressure and manage multiple incidents simultaneously.

Education

A Bachelor’s degree in Telecommunications Engineering, Electrical Engineering, Computer Science, or a closely related discipline is required. Professional certifications such as Cisco CCNP, Juniper JNCIP, or Nokia NRS are advantageous and demonstrate a commitment to continuous learning.

Experience

Candidates should possess 3‑5 years of hands‑on experience in network operations within a telecom environment, preferably with exposure to both radio and core network components. Experience in a fast‑growing African market is a plus, as it reflects adaptability to dynamic regulatory and infrastructural contexts.

Salary

The compensation package ranges from 120,000 to 180,000 SSP annually, commensurate with experience, qualifications, and performance. The package includes performance‑based incentives, health benefits, and pension contributions, aligning with MTN Gambia’s competitive remuneration philosophy.

Benefits

  • Comprehensive medical and dental coverage for employee and dependents.
  • Retirement savings plan with employer matching.
  • Annual performance bonus linked to network KPIs.
  • Paid annual leave, sick leave, and public holidays.
  • Employee assistance program and wellness initiatives.

Training

  • Access to MTN Group’s global learning platform for technical certifications.
  • On‑the‑job mentorship from senior network architects.
  • Regular workshops on emerging technologies such as 5G, IoT, and network automation.
  • Opportunities to attend regional telecom conferences and seminars.

Working Environment

MTN Gambia offers a collaborative, technology‑driven workplace where innovation is encouraged. Engineers work in a modern office equipped with state‑of‑the‑art tools, while also spending time in field sites across the country to gain hands‑on experience. The company promotes a culture of safety, diversity, and continuous improvement, ensuring that employees thrive both professionally and personally.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online portal on our website. Applications will be reviewed by the Talent Acquisition team, and shortlisted applicants will be invited for a technical interview followed by a managerial interview. For additional career resources, explore https://namibiajobsearch.com/ and https://ugandajobssearch.com/.

Equal Opportunity Statement

MTN Gambia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, disability, or sexual orientation. All qualified applicants will receive consideration for employment without discrimination.