Telecom Product Manager Job Vacancy in Bansang, Gambia – Telecommunications
Job Description
Position: Telecom Product Manager
Company: MTN Gambia
Location: Bansang, Gambia
Experience: 5+ years in product management, preferably within telecommunications
Education: Bachelor’s degree in Business Administration, Marketing, or related field
Employment Type: Full-time
Industry: Telecommunications
Department: Product Management
Salary: SSP 1,200,000 – SSP 1,800,000 per annum
Vacancies:1
Company Overview
MTN Gambia is a leading mobile telecommunications provider delivering innovative voice, data, and digital services across the nation. With a strong commitment to connectivity, digital inclusion, and customer experience, MTN Gambia has built a reputation for reliable network coverage and cutting‑edge solutions that empower individuals, businesses, and communities. As part of the wider MTN Group, the company benefits from global expertise, robust infrastructure, and a culture that encourages innovation and career growth. The organization actively supports local talent, invests in community development, and aligns its operations with sustainable business practices, making it an attractive employer for ambitious professionals seeking impactful careers in the telecommunications sector.
Job Overview
The Telecom Product Manager will lead the end‑to‑end lifecycle of MTN Gambia’s product portfolio, from concept through launch, optimization, and eventual retirement. This role requires a strategic mindset, deep market insight, and the ability to collaborate with cross‑functional teams including engineering, marketing, sales, and finance. The successful candidate will drive product strategy, define market positioning, and ensure that offerings meet the evolving needs of customers while achieving commercial targets. This is a unique opportunity to shape the future of mobile services in Gambia, contribute to digital transformation, and be part of a dynamic team that values innovation and customer centricity.
Key Responsibilities
- Develop and execute product roadmaps aligned with corporate strategy and market demand.
- Conduct market research, competitive analysis, and customer segmentation to identify growth opportunities.
- Define product specifications, pricing models, and go‑to‑market strategies.
- Collaborate with network engineering and IT teams to ensure technical feasibility and timely delivery.
- Work closely with marketing to create compelling product messaging, campaigns, and promotional materials.
- Monitor product performance, analyze KPIs, and implement continuous improvement initiatives.
- Manage product budgets, forecast revenue, and report financial outcomes to senior leadership.
- Ensure compliance with regulatory requirements and internal policies.
Required Skills
- Strong analytical and problem‑solving abilities with a data‑driven approach.
- Excellent communication and stakeholder management skills.
- Proficiency in product management tools and methodologies.
- Ability to translate technical concepts into clear business value.
- Strategic thinking with a focus on customer experience.
- Negotiation and influencing skills to drive cross‑functional alignment.
Education
A bachelor’s degree in Business Administration, Marketing, Telecommunications, or a related discipline is required. Advanced certifications such as PMP, Agile Scrum Master, or product management credentials are advantageous.
Experience
Minimum of five years managing telecom or digital products, with a proven track record of launching successful services. Experience in emerging markets and familiarity with the Gambian regulatory environment are highly valued.
Salary
The role offers a competitive salary range of SSP 1,200,000 to SSP 1,800,000 per year, commensurate with experience and qualifications. Performance‑based bonuses and incentive schemes are also part of the compensation package.
Benefits
- Health insurance covering medical, dental, and vision.
- Retirement savings plan with employer contributions.
- Paid annual leave and public holidays.
- Employee assistance program and wellness initiatives.
- Mobile device allowance and data plan.
Training
- Comprehensive onboarding program covering MTN systems and culture.
- Access to MTN Academy for continuous learning and professional certifications.
- Mentorship opportunities with senior product leaders.
- Workshops on emerging technologies such as 5G, IoT, and digital services.
Working Environment
MTN Gambia offers a collaborative, inclusive, and fast‑paced work environment where ideas are encouraged and results are recognized. Employees benefit from modern office facilities in Bansang, flexible working arrangements, and a culture that celebrates diversity and innovation.
Application Process
Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online portal. Applications will be reviewed by the talent acquisition team, and shortlisted candidates will be invited for a series of interviews, including a case study presentation. For further details, visit our career page or contact the recruitment portal.
Equal Opportunity Statement
MTN Gambia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.
