Digital Payments Product Manager Job Vacancy in Bakau, Gambia – Financial Technology

Job Description

Position: Digital Payments Product Manager

Company: Ecobank Gambia

Location: Bakau, Gambia

Experience: 5+ years in digital payments product management

Education: Bachelor’s degree in Business, Finance, Computer Science or related field; Master’s preferred

Employment Type: Full-time

Industry: Financial Technology

Department: Product Management

Salary: SSP 150,000 – 250,000 per month

Vacancies:1

Company Overview

Ecobank Gambia is a leading pan‑African banking institution with a strong commitment to digital transformation across the continent. Established in 1985, Ecobank operates in over 30 African countries, delivering innovative financial solutions that empower individuals, SMEs, and large corporations. In Gambia, Ecobank has built a reputation for reliable banking services, robust compliance standards, and a forward‑looking approach to technology. The bank’s digital ecosystem includes mobile banking, online platforms, and a suite of payment solutions that cater to the evolving needs of a dynamic market. As part of its strategic vision, Ecobank Gambia is expanding its digital payments portfolio to enhance financial inclusion, reduce transaction costs, and support the growth of e‑commerce in the region. The organization fosters a collaborative culture, encourages continuous learning, and values diversity, making it an attractive employer for professionals seeking to make a tangible impact on the financial landscape of Gambia and beyond.

Job Overview

The Digital Payments Product Manager will lead the end‑to‑end lifecycle of Ecobank’s digital payment products, from concept through launch, optimization, and scaling. Reporting to the Head of Digital Banking, the role involves close collaboration with cross‑functional teams including technology, risk, compliance, marketing, and operations. The manager will be responsible for defining product strategy, gathering market insights, prioritizing features, and ensuring regulatory compliance. This position offers a unique opportunity to shape the future of digital payments in Gambia, driving adoption of innovative solutions such as QR code payments, contactless cards, and mobile wallets. For more information about similar opportunities, visit https://gambiajobsearch.com.

Key Responsibilities

• Develop and execute a comprehensive product roadmap for digital payment solutions aligned with Ecobank’s strategic objectives.
• Conduct market research, competitor analysis, and customer interviews to identify unmet needs and emerging trends in the Gambia payments ecosystem.
• Collaborate with engineering and UX teams to design user‑centric features, ensuring seamless integration with existing banking platforms.
• Define product requirements, user stories, and acceptance criteria, and prioritize the product backlog using agile methodologies.
• Work closely with risk and compliance departments to guarantee that all products meet local regulatory standards and international security best practices.
• Monitor product performance metrics, analyze data, and implement iterative improvements to enhance user adoption and transaction volume.
• Lead go‑to‑market strategies, including pricing, promotional campaigns, and partnership development with merchants and fintech partners.
• Provide regular updates to senior leadership, presenting business cases, ROI analyses, and progress reports.

Required Skills

• Strong understanding of digital payments, fintech ecosystems, and banking regulations in West Africa.
• Proven experience managing product lifecycles in a fast‑paced, technology‑driven environment.
• Excellent analytical skills with the ability to translate data insights into actionable product enhancements.
• Effective communication and stakeholder management abilities, capable of influencing cross‑functional teams.
• Agile project management expertise, preferably with Scrum certification.
• Strategic thinking combined with a hands‑on approach to problem solving.
• Fluency in English; knowledge of local languages such as Wolof or Mandinka is a plus.

Education

A bachelor’s degree in Business Administration, Finance, Computer Science, Engineering, or a related discipline is required. A master’s degree or relevant professional certifications (e.g., Certified Scrum Product Owner, PMP) are highly desirable.

Experience

Minimum of five years of experience in product management, specifically within digital payments, fintech, or banking technology. Prior experience working in emerging markets, particularly in West Africa, will be considered an advantage.

Salary

The compensation package ranges from SSP 150,000 to SSP 250,000 per month, commensurate with experience and qualifications. The package includes performance‑based bonuses and comprehensive benefits.

Benefits

• Health insurance covering medical, dental, and vision care.
• Retirement savings plan with employer contributions.
• Paid annual leave, sick leave, and public holidays.
• Employee assistance program and wellness initiatives.
• Flexible working arrangements and remote work options where applicable.

Training

• Access to continuous professional development courses, including fintech certifications and leadership programs.
• On‑the‑job training with senior product leaders and cross‑functional mentors.
• Opportunities to attend industry conferences and workshops across Africa and globally.

Working Environment

Ecobank Gambia offers a modern, collaborative workspace located in the heart of Bakau, equipped with state‑of‑the‑art technology and comfortable meeting areas. The culture emphasizes innovation, teamwork, and a commitment to delivering exceptional customer experiences. Employees are encouraged to share ideas, challenge the status quo, and contribute to the bank’s digital transformation journey. For regional career insights, explore https://rwandajobsearch.com/.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online portal on Ecobank’s careers page. Applications will be reviewed on a rolling basis, and shortlisted candidates will be invited for a virtual interview followed by an on‑site assessment. For additional guidance on applying to similar roles across West Africa, visit https://sierraleonejobsearch.com/.

Equal Opportunity Statement

Ecobank Gambia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, disability, or sexual orientation. All qualified applicants will receive consideration for employment without regard to any protected characteristic.