Cloud Infrastructure Operations Manager Job Vacancy in Brikama, Gambia – Technology

Job Description

Position: Cloud Infrastructure Operations Manager

Company: Microsoft Gambia

Location: Brikama, Gambia

Experience: 5+ years in cloud infrastructure management

Education: Bachelor’s degree in Computer Science or related field

Employment Type: Full-time

Industry: Technology

Department: Operations

Salary: SSP 2,500,000 – 3,500,000 per month

Vacancies:1

Company Overview

Microsoft Gambia is a leading subsidiary of the global technology giant Microsoft Corporation, dedicated to empowering individuals and organizations across The Gambia through innovative cloud solutions, digital transformation services, and cutting‑edge software platforms. With a strong commitment to local talent development, Microsoft Gambia collaborates with government agencies, educational institutions, and private sector partners to drive the digital economy forward. The company’s state‑of‑the‑art data centers, robust partner ecosystem, and focus on sustainability make it a premier employer for technology professionals seeking impactful careers in Gambia. As part of Microsoft’s worldwide mission to “enable every person and every organization on the planet to achieve more,” the Brikama office serves as a strategic hub for cloud operations, customer support, and regional service delivery, offering unparalleled opportunities for growth and innovation.

Job Overview

The Cloud Infrastructure Operations Manager will lead the planning, deployment, and continuous optimization of Microsoft’s cloud services within the West African region, with a primary focus on the Gambia market. This role is responsible for ensuring high availability, security, and performance of cloud platforms, while driving operational excellence and cost efficiency. The successful candidate will work closely with cross‑functional teams, including engineering, security, finance, and customer success, to deliver reliable cloud infrastructure that meets the evolving needs of businesses and government entities. For more information about Microsoft Gambia’s vision and career pathways, visit https://gambiajobsearch.com/.

Key Responsibilities

• Oversee day‑to‑day operations of cloud data centers, ensuring 99.9% uptime and compliance with industry standards.
• Develop and implement operational policies, procedures, and automation scripts to streamline provisioning, monitoring, and incident response.
• Lead a team of engineers and technicians, providing mentorship, performance feedback, and career development plans.
• Collaborate with security teams to enforce robust controls, vulnerability management, and disaster recovery protocols.
• Manage capacity planning, resource allocation, and cost optimization initiatives to align with budgetary targets.
• Coordinate with product and engineering teams to roll out new services, patches, and feature updates.
• Prepare and present operational metrics, dashboards, and executive reports to senior leadership.
• Drive continuous improvement through root‑cause analysis, post‑incident reviews, and adoption of best practices.

Required Skills

• Deep expertise in Microsoft Azure services, virtualization, and container orchestration (e.g., Kubernetes).
• Strong knowledge of networking, storage, and security architectures in cloud environments.
• Proficiency with automation tools such as PowerShell, Azure CLI, Terraform, or Ansible.
• Excellent problem‑solving abilities and a data‑driven mindset.
• Effective communication and stakeholder management skills.
• Leadership experience managing technical teams in fast‑paced environments.
• Fluency in English; knowledge of local languages is a plus.

Education

A Bachelor’s degree in Computer Science, Information Technology, Electrical Engineering, or a related discipline is required. Advanced certifications such as Microsoft Certified: Azure Solutions Architect Expert, Azure Administrator Associate, or equivalent are highly desirable.

Experience

Minimum of five (5) years of hands‑on experience managing cloud infrastructure, with at least two (2) years in a supervisory or managerial capacity. Prior exposure to large‑scale data center operations within emerging markets is advantageous.

Salary

The compensation package ranges from SSP 2,500,000 to SSP 3,500,000 per month, commensurate with experience and qualifications. The package includes performance‑based bonuses and comprehensive benefits.

Benefits

• Health insurance covering medical, dental, and vision care.
• Retirement savings plan with company matching contributions.
• Generous paid time off and public holidays.
• Employee stock purchase program.
• Transportation allowance for commuting to the Brikama office.
• Access to Microsoft’s global learning platforms and certification subsidies.

Training

• Onboarding program covering Microsoft’s cloud architecture, security standards, and operational tools.
• Continuous technical training through Microsoft Learn, internal workshops, and external conferences.
• Leadership development courses to enhance managerial competencies.

Working Environment

Microsoft Gambia offers a modern, collaborative workspace equipped with the latest technology, flexible work‑from‑home options, and a culture that values diversity, inclusion, and innovation. Employees are encouraged to share ideas, experiment with new solutions, and contribute to community outreach programs that promote digital literacy across the nation.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online portal on the Microsoft Gambia careers page. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for virtual interviews.

Equal Opportunity Statement

Microsoft Gambia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, age, disability, sexual orientation, or any other protected characteristic. All qualified applicants will receive consideration for employment without regard to any such factors.