Digital Banking Product Manager Job Vacancy in Serrekunda, Gambia – Banking & Finance

Job Description

Position:Digital Banking Product Manager

Company:Ecobank Gambia

Location:Serrekunda, Gambia

Experience:3-5 years in digital banking product development

Education:Bachelor’s degree in Business Administration, Finance, Computer Science or related field

Employment Type:Full-time

Industry:Banking & Finance

Department:Digital Banking

Salary:SSP 150,000 – 250,000 per month

Vacancies:1

Company Overview

Ecobank Gambia is a leading pan-African banking institution with a strong footprint across the continent. Established in 1985, Ecobank has grown to become a trusted financial partner for individuals, SMEs, and large corporations. The bank’s commitment to innovation, financial inclusion, and sustainable development aligns with the broader goals of Gambia’s economic growth. As part of the Ecobank Group, the Gambia subsidiary leverages regional expertise, cutting‑edge technology, and a deep understanding of local markets to deliver comprehensive banking solutions. This reputation makes Ecobank a top choice for professionals seeking rewarding career paths in the banking sector, contributing to the vibrant landscape of Gambia Jobs and Jobs in Gambia.

Ecobank Gambia’s digital transformation agenda is at the heart of its strategy to enhance customer experience, expand market reach, and drive operational efficiency. The bank invests heavily in mobile banking, online platforms, and fintech collaborations, positioning itself as a forward‑looking institution in the competitive Banking & Finance industry. Employees benefit from a culture that encourages continuous learning, collaboration, and a strong sense of purpose, making the organization an attractive destination for those exploring Career Opportunities in Gambia.

Job Overview

The Digital Banking Product Manager will lead the design, development, and launch of innovative digital banking products and services. Reporting to the Head of Digital Banking, the role involves close collaboration with cross‑functional teams, including IT, marketing, risk, and compliance, to ensure product offerings meet market demand and regulatory standards. This position plays a pivotal role in shaping Ecobank Gambia’s digital portfolio, driving adoption, and delivering measurable business outcomes. For more information about Ecobank’s digital initiatives, visit the main website at https://gambiajobsearch.com/. The role is central to the bank’s Hiring in Gambia strategy, aiming to attract top talent for Employment in Gambia.

As a key member of the Digital Banking department, the manager will be responsible for product lifecycle management, from concept through launch and post‑launch optimization. The role requires a blend of strategic thinking, analytical expertise, and hands‑on execution to create products that resonate with customers and support the bank’s growth objectives. This Job Vacancy in Gambia offers a unique opportunity to influence the future of banking in the region.

Key Responsibilities

• Define product vision, strategy, and roadmap for digital banking solutions.
• Conduct market research, competitor analysis, and customer insights to identify opportunities.
• Collaborate with IT and UX teams to design user‑centric interfaces and seamless experiences.
• Develop business cases, pricing models, and financial forecasts for new products.
• Ensure compliance with regulatory requirements and internal risk policies.
• Lead product launch activities, including marketing, training, and performance monitoring.
• Analyze product performance metrics and iterate based on data‑driven insights.
• Manage relationships with external fintech partners and vendors.
• Provide regular updates to senior leadership on product progress and outcomes.

Required Skills

• Strong understanding of digital banking trends, fintech ecosystems, and customer behavior.
• Excellent analytical and problem‑solving abilities with proficiency in data analysis tools.
• Project management experience with agile methodologies.
• Effective communication and stakeholder management skills.
• Ability to translate business requirements into technical specifications.
• Knowledge of regulatory frameworks governing banking in Gambia.
• Proficiency in product management software and collaboration platforms.

Education

A Bachelor’s degree in Business Administration, Finance, Computer Science, Information Technology, or a related discipline is required. Advanced certifications such as Certified Product Manager (CPM) or Agile Scrum Master are advantageous and demonstrate a commitment to professional development.

Experience

The ideal candidate will have 3‑5 years of experience in digital product management within the banking or financial services sector. Prior exposure to mobile banking, online account opening, or digital payment solutions is highly desirable. Experience working in a regulated environment and managing cross‑functional teams will be critical to success.

Salary

The position offers a competitive salary range of SSP 150,000 to 250,000 per month, commensurate with experience and qualifications. Performance‑based incentives and annual bonuses are part of the total compensation package, reflecting the bank’s commitment to rewarding high performance.

Benefits

• Comprehensive health insurance covering medical, dental, and vision.
• Retirement savings plan with employer contributions.
• Paid annual leave, sick leave, and public holidays.
• Employee assistance program and wellness initiatives.
• Flexible working arrangements and remote work options.

Training

• On‑boarding program with mentorship from senior digital leaders.
• Access to continuous learning platforms and industry certifications.
• Regular workshops on fintech innovations, data analytics, and regulatory updates.

Working Environment

Ecobank Gambia fosters an inclusive, collaborative, and dynamic workplace where ideas are valued and innovation thrives. The office in Serrekunda features modern facilities, open‑plan workspaces, and dedicated zones for focused work and team collaboration. Employees enjoy a supportive culture that emphasizes work‑life balance, diversity, and community engagement.

Application Process

Interested candidates should submit their application through the online portal on the Ecobank careers page. The process includes an initial resume review, a competency‑based interview, and a case study presentation to assess product management capabilities. Successful applicants will be contacted for further steps and onboarding details.

Equal Opportunity Statement

Ecobank Gambia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, age, disability, or sexual orientation. Our hiring practices reflect our dedication to fairness and the belief that diverse perspectives drive innovation and success.