Data Center Operations Manager Job Vacancy in Banjul, Gambia – Telecommunications

Job Description

Position: Data Center Operations Manager

Company: Orange Gambia

Location: Banjul, Gambia

Experience: 5+ years managing data center facilities and teams

Education: Bachelor’s degree in Computer Science, IT or related field

Employment Type: Full-time

Industry: Telecommunications

Department: Operations

Salary: SSP 1,500,000 – SSP 2,500,000 per annum

Vacancies:1

Company Overview

Orange Gambia is a leading telecommunications provider delivering mobile, broadband, and enterprise solutions across The Gambia. As part of the global Orange Group, the company combines cutting‑edge technology with a commitment to digital inclusion, fostering connectivity for businesses and communities alike. With a robust network infrastructure and a growing portfolio of data services, Orange Gambia plays a pivotal role in the nation’s digital transformation. The organization values innovation, sustainability, and employee development, offering a dynamic environment where talent thrives. This position contributes directly to the reliability and scalability of Orange’s data center ecosystem, supporting the broader mission of delivering seamless communication services throughout Gambia and beyond. The role is a prime example of the many Career Opportunities in Gambia that the company offers, reinforcing its reputation as a top employer for Gambia Jobs seekers.

Job Overview

The Data Center Operations Manager will lead the day‑to‑day management of Orange Gambia’s primary data center located in Banjul. Responsibilities include overseeing infrastructure performance, ensuring compliance with industry standards, and coordinating cross‑functional teams to maintain high availability for critical telecommunications services. The manager will develop and implement operational policies, drive continuous improvement initiatives, and act as the primary point of contact for incident response and escalation. This role is essential for maintaining the reliability of services that power Jobs in Gambia, from mobile connectivity to enterprise cloud solutions. The successful candidate will collaborate closely with engineering, security, and finance departments to align operational goals with business objectives, thereby enhancing overall Employment in Gambia standards.

For more information, visit our website.

Explore similar opportunities at Cameroon Job Search.

Key Responsibilities

• Oversee daily operations of the Banjul data center, ensuring 99.9% uptime and optimal performance.
• Develop and enforce standard operating procedures, safety protocols, and compliance frameworks aligned with ISO 27001 and local regulations.
• Lead a multidisciplinary team of technicians, engineers, and support staff, fostering a culture of accountability and continuous learning.
• Monitor capacity planning, power usage effectiveness (PUE), and cooling efficiency to support sustainable growth.
• Coordinate incident management, root‑cause analysis, and post‑mortem reporting to minimize service disruption.
• Manage vendor relationships, negotiate service level agreements, and oversee third‑party maintenance contracts.
• Implement automation tools for monitoring, patch management, and backup processes to improve operational efficiency.
• Prepare regular performance dashboards and present insights to senior leadership.
• Ensure data security measures, including access controls, encryption, and physical security, are rigorously applied.
• Drive cost‑optimization initiatives while maintaining service quality and reliability.

Required Skills

• Strong knowledge of data center infrastructure, including servers, networking, storage, power, and cooling systems.
• Proficiency with monitoring platforms (e.g., Nagios, Zabbix) and automation tools (e.g., Ansible, PowerShell).
• Excellent leadership and team‑building abilities, with a track record of managing technical staff.
• Solid understanding of ITIL, ISO 27001, and other relevant standards.
• Effective communication skills for stakeholder engagement and reporting.
• Analytical mindset with problem‑solving capabilities under pressure.
• Experience managing budgets, vendor contracts, and procurement processes.
• Commitment to health, safety, and environmental best practices.

Education

A Bachelor’s degree in Computer Science, Information Technology, Electrical Engineering, or a related discipline is required. Professional certifications such as Certified Data Center Professional (CDCP), ITIL Foundation, or Cisco CCNA are highly desirable and demonstrate a commitment to industry best practices.

Experience

Candidates must have a minimum of five years of progressive experience in data center operations, with at least two years in a supervisory or managerial capacity. Experience within the telecommunications sector or with large‑scale network environments will be considered an advantage, as it aligns closely with the specific challenges of managing a telecom‑focused data center.

Salary

The compensation package ranges from SSP 1,500,000 to SSP 2,500,000 per annum, commensurate with experience, qualifications, and performance. The package includes performance‑based bonuses, health insurance, and a pension contribution scheme, reflecting Orange Gambia’s commitment to competitive remuneration for top talent.

Benefits

• Comprehensive health and dental coverage for employee and dependents.
• Retirement savings plan with company matching contributions.
• Annual performance bonus tied to operational KPIs.
• Paid parental leave and flexible working arrangements.
• Employee assistance program and wellness initiatives.

Training

• Access to Orange Group’s global learning platform for continuous skill development.
• Certification sponsorship for industry‑relevant credentials (e.g., CDCP, ITIL).
• On‑the‑job mentorship from senior infrastructure architects.
• Regular workshops on emerging technologies such as edge computing and 5G.

Working Environment

The role is based in a state‑of‑the‑art data center facility in Banjul, equipped with advanced monitoring systems, redundant power supplies, and high‑security access controls. Employees benefit from a collaborative atmosphere, modern office spaces, and a culture that encourages innovation and knowledge sharing. Orange Gambia promotes a safe, inclusive, and environmentally responsible workplace, aligning with global sustainability goals.

Application Process

Interested candidates should submit an online application through the Orange Gambia careers portal, attaching an up‑to‑date CV and a cover letter outlining relevant experience. Applications will be reviewed on a rolling basis, and shortlisted candidates will be invited for a virtual interview followed by an on‑site assessment at the Banjul data center.

Equal Opportunity Statement

Orange Gambia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, age, disability, or sexual orientation. All qualified applicants will receive consideration for employment without discrimination.