Digital Banking Product Manager Job Vacancy in Bakau, Gambia – Banking & Finance

Job Description

Position: Digital Banking Product Manager

Company: Ecobank Gambia

Location: Bakau, Gambia

Experience: 5+ years in digital product management within banking sector

Education: Bachelor’s degree in Business Administration, Finance, Computer Science or related field; Master’s preferred

Employment Type: Full-time

Industry: Banking & Finance

Department: Digital Banking

Salary: 1,500,000 – 2,500,000 SSP per month

Vacancies:1

Company Overview

Ecobank Gambia is a leading pan‑African bank with a strong presence across the continent, offering a full suite of retail, corporate, and investment banking services. With a commitment to financial inclusion, Ecobank drives innovation through digital platforms that empower individuals and businesses alike. As part of its strategic expansion in West Africa, the bank continues to invest heavily in technology, making it a premier destination for professionals seeking dynamic career growth. This role contributes directly to Ecobank’s mission of delivering seamless, secure, and user‑friendly digital banking experiences to the people of Gambia, reinforcing its reputation as a top employer for Gambia Jobs and a catalyst for Employment in Gambia.

Ecobank’s culture emphasizes collaboration, continuous learning, and a customer‑centric mindset. Employees benefit from a supportive environment that encourages creativity, ethical conduct, and community engagement. The bank’s robust corporate social responsibility initiatives further underline its dedication to sustainable development, aligning with the broader goals of Career Opportunities in Gambia and Hiring in Gambia.

Job Overview

The Digital Banking Product Manager will lead the end‑to‑end lifecycle of Ecobank’s digital products, including mobile banking apps, online account services, and emerging fintech solutions. Reporting to the Head of Digital Banking, the incumbent will define product strategy, prioritize features, and work closely with cross‑functional teams—technology, risk, compliance, marketing, and operations—to deliver innovative solutions that meet market demands. This position is pivotal in strengthening Ecobank’s competitive edge and expanding its digital footprint, making it an attractive opportunity for candidates searching for Jobs in Gambia.

For more information about Ecobank’s digital vision, visit Gambia Job Search where you can explore additional resources and related Job Vacancy in Gambia listings.

Key Responsibilities

• Develop and execute the product roadmap for digital banking solutions, aligning with business objectives and regulatory requirements.
• Conduct market research, competitor analysis, and customer feedback sessions to identify opportunities and define product enhancements.
• Collaborate with UX/UI designers to create intuitive, accessible interfaces that improve user adoption and satisfaction.
• Lead agile development cycles, prioritize backlogs, and ensure timely delivery of high‑quality features.
• Work with risk and compliance teams to embed security and regulatory controls throughout the product lifecycle.
• Monitor key performance indicators (KPIs), analyze product performance, and generate insights for continuous improvement.
• Prepare business cases, financial models, and ROI analyses to support investment decisions.
• Coordinate go‑to‑market strategies, including launch planning, marketing communications, and training for sales and support teams.

Required Skills

• Strong product management expertise with a focus on digital banking or fintech.
• Proficiency in agile methodologies and product development tools.
• Excellent analytical, problem‑solving, and decision‑making abilities.
• Effective communication and stakeholder management skills.
• Deep understanding of banking regulations, data security, and compliance standards.
• Ability to translate complex technical concepts into clear business value.
• Leadership qualities with a collaborative, results‑driven approach.

Education

A Bachelor’s degree in Business Administration, Finance, Computer Science, Information Technology, or a related discipline is required. A Master’s degree or relevant professional certifications (e.g., PMP, Agile Scrum Master) are highly desirable and will be considered an advantage.

Experience

Minimum of five (5) years of experience in product management within the banking or financial services sector, with a proven track record of launching successful digital products. Experience in the West African market or emerging economies is a plus.

Salary

The successful candidate will receive a competitive salary ranging from 1,500,000 to 2,500,000 SSP per month, commensurate with experience and qualifications. Performance‑based bonuses and incentives are also part of the compensation package.

Benefits

• Comprehensive health insurance covering medical, dental, and vision.
• Retirement savings plan with employer contributions.
• Paid annual leave, sick leave, and public holidays.
• Professional development allowance for certifications and training.
• Employee assistance program and wellness initiatives.

Training

• Onboarding program covering Ecobank’s culture, systems, and compliance framework.
• Continuous learning opportunities through internal workshops, webinars, and external courses.
• Mentorship from senior leaders in digital transformation.

Working Environment

Ecobank Gambia offers a modern, collaborative workspace equipped with state‑of‑the‑art technology. Flexible working arrangements, including remote work options, are available to support work‑life balance. The bank fosters an inclusive atmosphere where diverse perspectives are valued, contributing to innovative solutions and a vibrant corporate culture.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online application portal on the Ecobank careers page. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for an initial interview.

Equal Opportunity Statement

Ecobank Gambia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, age, disability, or sexual orientation. Our hiring practices reflect our dedication to fairness and the principle of Hiring in Gambia.