Digital Banking Product Manager Job Vacancy in Serrekunda, Gambia – Banking

Manager
Serrekunda
November 9, 2026
Full Time
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Job Description

Position: Digital Banking Product Manager

Company: Ecobank Gambia

Location: Serrekunda, Gambia

Experience: 5+ years in digital product management within banking

Education: Bachelor’s degree in Business Administration, Finance, or related field; Master’s preferred

Employment Type: Full-time

Industry: Banking

Department: Digital Banking

Salary: SSP 150,000 – SSP 250,000 per month

Vacancies:1

Company Overview

Ecobank Gambia is a leading pan‑African bank with a strong presence across the continent and a commitment to financial inclusion in The Gambia. As part of the Ecobank Group, the bank offers a full suite of retail, corporate, and digital banking services to individuals, SMEs, and large enterprises. The Serrekunda branch serves as a hub for innovative financial solutions, leveraging cutting‑edge technology to deliver seamless customer experiences. Ecobank’s reputation for stability, compliance, and community engagement makes it a top employer for professionals seeking rewarding careers in the banking sector. The bank continuously invests in talent development, fostering a culture of collaboration, integrity, and excellence. This environment provides ample opportunities for growth, making Ecobank Gambia a preferred destination for ambitious candidates looking to shape the future of digital finance in West Africa.

Job Overview

The Digital Banking Product Manager will lead the design, development, and launch of innovative digital banking products that meet the evolving needs of Gambia’s consumers and businesses. Reporting to the Head of Digital Banking, the role involves close collaboration with technology teams, marketing, compliance, and operations to ensure product success from concept to market. This position plays a pivotal role in driving Ecobank’s digital transformation agenda, enhancing customer acquisition, retention, and overall profitability. The successful candidate will be responsible for market research, product strategy, roadmap planning, and performance monitoring, ensuring that Ecobank remains at the forefront of digital banking in the region. The role offers a unique platform to influence the bank’s digital roadmap while contributing to broader economic development through increased financial inclusion. For more information about Ecobank’s digital initiatives, visit Gambia Job Search.

Key Responsibilities

  • Define and execute the product vision, strategy, and roadmap for digital banking solutions.
  • Conduct market analysis, competitor benchmarking, and customer research to identify opportunities.
  • Collaborate with UX/UI designers, developers, and QA teams to deliver high‑quality digital products.
  • Work with compliance and risk teams to ensure products meet regulatory requirements.
  • Develop pricing models, go‑to‑market plans, and promotional strategies.
  • Monitor product performance using KPIs, analytics, and customer feedback, and iterate accordingly.
  • Lead cross‑functional project teams, ensuring timely delivery and alignment with business objectives.
  • Prepare business cases, financial forecasts, and risk assessments for new initiatives.

Required Skills

  • Strong understanding of digital banking trends, fintech ecosystems, and mobile payment platforms.
  • Proven product management experience in banking or financial services.
  • Excellent analytical, problem‑solving, and data‑driven decision‑making abilities.
  • Effective communication and stakeholder management skills.
  • Ability to work in a fast‑paced, agile environment.
  • Knowledge of local regulatory landscape and compliance standards.

Education

A Bachelor’s degree in Business Administration, Finance, Economics, Computer Science, or a related discipline is required. A Master’s degree or relevant professional certifications (e.g., PMP, Agile, CFA) are highly desirable and will be considered an advantage.

Experience

Minimum of five (5) years of experience in digital product management, preferably within the banking or financial services sector. Demonstrated success in launching digital products, managing cross‑functional teams, and achieving measurable business outcomes is essential.

Salary

The position offers a competitive salary ranging from SSP 150,000 to SSP 250,000 per month, commensurate with experience and qualifications. Performance‑based bonuses and incentives are also part of the compensation package.

Benefits

  • Health insurance coverage for employee and dependents.
  • Retirement savings plan with employer contributions.
  • Annual leave and paid public holidays.
  • Professional development allowance.
  • Employee assistance program.

Training

  • On‑boarding program covering Ecobank’s culture, systems, and compliance.
  • Continuous learning opportunities through workshops, webinars, and certifications.
  • Mentorship from senior leaders in digital transformation.

Working Environment

Ecobank Gambia offers a modern, collaborative workspace equipped with the latest technology tools. The culture emphasizes teamwork, innovation, and a customer‑centric mindset. Flexible working arrangements and a supportive leadership team foster a healthy work‑life balance.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online portal on the Ecobank careers page. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for interviews.

Equal Opportunity Statement

Ecobank Gambia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, age, disability, or sexual orientation. All qualified applicants will receive consideration for employment without discrimination.

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