Digital Payments Product Manager Job Vacancy in Brikama, Gambia – Banking

Job Description

Position: Digital Payments Product Manager

Company: Ecobank Gambia

Location: Brikama, Gambia

Experience: 5+ years in product management, digital payments expertise

Education: Bachelor’s degree in Business, Finance, Computer Science or related field

Employment Type: Full-time

Industry: Banking

Department: Product Management

Salary: SSP 30,000 – SSP 45,000 per month

Vacancies:1

Company Overview

Ecobank Gambia is a leading pan-African bank delivering innovative financial solutions across the continent. With a strong presence in more than 30 African countries, Ecobank is committed to fostering economic growth, financial inclusion, and digital transformation. In Gambia, the bank operates a network of branches and digital channels, serving individuals, SMEs, and large corporations. As part of its strategic vision, Ecobank Gambia is expanding its digital payments ecosystem to meet the rising demand for secure, fast, and user‑friendly financial services. This expansion creates exciting career opportunities for professionals who are passionate about technology, finance, and customer experience. Join a dynamic team that values creativity, collaboration, and continuous improvement, and contribute to shaping the future of banking in Gambia.

Job Overview

The Digital Payments Product Manager will lead the end‑to‑end lifecycle of Ecobank Gambia’s digital payment products, including mobile wallets, online payment gateways, and QR‑code solutions. Reporting to the Head of Digital Banking, you will define product strategy, prioritize features, and work closely with cross‑functional teams such as engineering, compliance, marketing, and operations. This role is pivotal in driving adoption, enhancing user experience, and ensuring regulatory compliance. For more information about Ecobank Gambia and its digital initiatives, visit Gambia Job Search. The position offers a unique platform to influence the digital financial landscape while advancing your career in a fast‑growing sector.

Key Responsibilities

• Develop and execute the product roadmap for digital payment solutions, aligning with business goals and market trends.
• Conduct market research, competitor analysis, and customer interviews to identify opportunities and pain points.
• Collaborate with engineering to define product specifications, user stories, and acceptance criteria.
• Work with compliance and risk teams to ensure all products meet local and international regulatory standards.
• Lead go‑to‑market strategies, including pricing, promotion, and partnership development.
• Monitor product performance metrics, analyze data, and implement iterative improvements.
• Serve as the primary point of contact for internal stakeholders and external partners regarding product features and updates.

Required Skills

• Strong understanding of digital payments, fintech ecosystems, and banking regulations.
• Proven product management experience with a track record of launching successful digital products.
• Excellent analytical skills and ability to translate data into actionable insights.
• Effective communication and stakeholder management abilities.
• Proficiency in agile methodologies and product development tools.
• Customer‑centric mindset with a focus on delivering seamless user experiences.

Education

A bachelor’s degree in Business Administration, Finance, Computer Science, Information Technology, or a related discipline is required. Advanced certifications in product management or fintech are advantageous but not mandatory.

Experience

Minimum of five years of experience in product management, preferably within the banking or fintech sector. Experience managing digital payment platforms, mobile money services, or e‑commerce solutions is highly desirable.

Salary

The role offers a competitive salary range of SSP 30,000 to SSP 45,000 per month, commensurate with experience and qualifications. Performance‑based bonuses and incentives are also part of the compensation package.

Benefits

• Comprehensive health insurance coverage.
• Retirement savings plan with employer contributions.
• Paid annual leave and public holidays.
• Flexible working arrangements and remote work options.
• Employee assistance program and wellness initiatives.

Training

• Onboarding program covering banking operations, compliance, and digital product fundamentals.
• Continuous professional development through workshops, certifications, and industry conferences.
• Mentorship opportunities with senior leaders in digital banking.

Working Environment

Ecobank Gambia provides a collaborative, inclusive, and technology‑driven workplace. Employees benefit from modern office facilities in Brikama, access to state‑of‑the‑art digital tools, and a culture that encourages innovation and knowledge sharing. The bank promotes work‑life balance and supports diversity across all levels of the organization.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online application portal on the Ecobank Gambia careers page. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for a virtual interview followed by an on‑site assessment.

Equal Opportunity Statement

Ecobank Gambia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, age, disability, or sexual orientation. All qualified applicants will receive consideration for employment without discrimination.