Network Operations Manager Job Vacancy in Serrekunda, Gambia – Telecommunications

Job Description

Position:Network Operations Manager

Company:Orange Gambia

Location:Serrekunda, Gambia

Experience:5+ years in telecom network operations

Education:Bachelor’s degree in Telecommunications Engineering or related field

Employment Type:Full-time

Industry:Telecommunications

Department:Network Operations

Salary:SSP 150,000 – 250,000 per month

Vacancies:1

Company Overview

Orange Gambia, a subsidiary of the global Orange Group, has been a leading provider of mobile, broadband, and digital services across West Africa for over a decade. With a commitment to innovation, customer centricity, and sustainable development, Orange Gambia operates state‑of‑the‑art network infrastructure that connects millions of individuals and businesses in the Republic of The Gambia. The company’s vision is to empower the digital transformation of the nation, fostering inclusive growth and bridging the digital divide. As part of its expansion strategy, Orange Gambia continuously invests in network modernization, 5G readiness, and cloud‑based solutions, creating a dynamic environment for professionals seeking to shape the future of telecommunications in Africa.

Job Overview

The Network Operations Manager will lead a high‑performing team responsible for the design, deployment, monitoring, and optimization of Orange Gambia’s core and access networks. This role is pivotal in ensuring network reliability, performance, and scalability to meet the growing demand for data‑intensive services. The successful candidate will collaborate with cross‑functional teams, including engineering, product, and customer support, to deliver seamless connectivity across urban and rural areas. For more information about similar opportunities, visit https://gambiajobsearch.com.

Key Responsibilities

• Oversee day‑to‑day network operations, including fault management, performance monitoring, and incident resolution.
• Develop and implement network optimization strategies to improve latency, throughput, and overall Quality of Service (QoS).
• Lead capacity planning initiatives, forecasting traffic growth and recommending infrastructure upgrades.
• Coordinate with vendors and partners for equipment procurement, installation, and maintenance contracts.
• Ensure compliance with regulatory standards and internal security policies.
• Mentor and develop network engineers, fostering a culture of continuous learning and technical excellence.
• Prepare and present operational reports to senior leadership, highlighting key performance indicators and improvement plans.

Required Skills

• Deep expertise in LTE, 4G/5G core networks, IP routing, and optical transport technologies.
• Proficiency with network management tools such as OSS/BSS platforms, NMS, and performance analytics suites.
• Strong analytical and problem‑solving abilities, with a data‑driven approach to decision making.
• Excellent communication and stakeholder management skills.
• Project management experience, preferably with PMP or PRINCE2 certification.
• Ability to work under pressure and manage multiple priorities in a fast‑paced environment.

Education

A Bachelor’s degree in Telecommunications Engineering, Electrical Engineering, Computer Science, or a closely related discipline is required. Advanced certifications such as CCNP, JNCIP, or equivalent are highly desirable and will be considered an asset during the selection process.

Experience

Candidates must possess a minimum of five years of progressive experience in telecom network operations, with at least two years in a supervisory or managerial capacity. Experience in emerging markets, particularly within West Africa, is advantageous, as is familiarity with regulatory frameworks governing telecommunications in The Gambia.

Salary

The compensation package ranges from SSP 150,000 to SSP 250,000 per month, commensurate with experience, qualifications, and performance. The package includes performance‑based bonuses, health insurance, and a retirement savings plan.

Benefits

• Comprehensive medical and dental coverage for employee and dependents.
• Annual leave accrual exceeding statutory minimums.
• Company‑sponsored mobile device and data plan.
• Transportation allowance or company‑provided vehicle for field activities.
• Employee assistance program and wellness initiatives.

For regional career resources, explore https://liberiajobsearch.com/.

Training

• Access to Orange Group’s global learning platform for technical certifications.
• On‑the‑job mentorship from senior network architects.
• Annual budget for external conferences, workshops, and industry seminars.
• Leadership development programs tailored for high‑potential managers.

Additional insights into telecom opportunities across Central Africa can be found at https://cameroonjobsearch.com/.

Working Environment

Orange Gambia offers a collaborative, inclusive, and technology‑driven workplace. Employees benefit from modern office facilities in Serrekunda, flexible working arrangements, and a culture that encourages innovation and entrepreneurship. The organization values diversity and promotes a safe, respectful environment where every voice is heard.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online portal on the Orange Gambia careers page. Applications will be reviewed on a rolling basis, and shortlisted applicants will be invited for a virtual interview followed by an on‑site assessment.

Equal Opportunity Statement

Orange Gambia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, disability, or any other protected characteristic. All qualified applicants will receive consideration for employment without regard to any such status.